Frequently Asked Questions (FAQ)
**1. What products does Luxe Contours offer? Luxe Contours specializes in Colombian fajas, outer and inner body shapers, and waist trainers, designed to enhance your natural curves and provide comfortable support.
**2. How do I determine the right size for my order? Please refer to our size chart available on each product page for accurate measurements. Additionally, feel free to contact us via email for personalized assistance regarding sizes, colors, etc., before making your purchase.
**3. What is your return policy? Most items may be exchanged or returned within 14 working days from the date of receipt. Please review our detailed Return Policy for more information.
**4. What shipping options are available? We currently offer shipping within Canada and the United States. Standard shipping takes approximately 7-9 days, while express shipping takes 5-7 days.
**5. How can I track my order? Once your order is shipped, you will receive a tracking number via email. Use this tracking number to monitor the status and location of your package.
**6. How can I contact customer support? For any inquiries or assistance, please contact us at support@luxecontours.com. We are here to help!
**7. Can I cancel or modify my order after placing it? Once an order is placed, it enters our processing system quickly. Please contact us immediately at support@luxecontours.com if you need to cancel or modify your order.
**8. Do you offer gift cards? Currently, we do not offer gift cards for purchase.
**9. How long does it take to process returns and issue refunds? Returns are typically processed within 14 days of receiving the item. Once processed, refunds will be issued accordingly.
**10. What should I do if I encounter issues with my order? If there's any problem with your order, please email us within 7 business days of receipt. We will assist you in resolving the issue promptly.